ASTD 2008 International Conference & Exposition


		ASTD 2008 Session Handouts Please note: if there is no handout attached, there was either no handout for that session or the speaker did not provide the handout to ASTD. Career Center Handouts CS201 Secrets of a Professional Resume Writer Advanced Strategies that Get Results CM201 Trainer Outsourcing--A Gateway to Career Opportunities CT102 FANCY Strategies for Navigating Your On-Line Job Search CT201 Been There, Done That, What's Next? Career Options for the T&D Pro! CT202 Behavioral Interviewing - A Key to Effectively Being Hired and Hiring CW201 Preparing for the 3 Basic Things Interviewers Want to Know About You Sunday, June 1, 2008 SU100 - What Got You Here Won't Get You There: Helping Successful Leaders Get Even Better Marshall Goldsmith, Marshall Goldsmith Partners LLC SU101 - E-Learning and the Science of Instruction Ruth Clark, Clark Training & Consulting SU102 - Optimizing Your Work-Life Balance Michael Dunphy, Mike Dunphy Enterprises SU103 - Rev Up Your Accelerated Learning Techniques Adrian Cottin, PCO's International SU104 - Connecting Learning and Employee Engagement at Caterpillar: A New Frontier in Organizational Learning Fred Goh, Caterpillar Inc. SU105 - Global Focus Panel: Engaging Business Leaders in Learning Fernando Sanchez Arias, Organización Dinámica, c.a. Jonathan Halls, Talkshow Communication Ltd Susan Bahl, Bahl Total Jenny Yan, Motorola University China SU106 - Will ISO Flatten the Training World? Doug Lynch, University of Pennsylvania SU107 - Maximizing the Impact of Coaching in Your Workplace Beverly Edwards, Gale Gibbons, University of Pennsylvania SU109 - Sim-Elations: Make It Real and Wow Your Learners Dodie Busch, John Majeski, JPMorgan Chase SU110 - Building a Masterful Instructional Team for the Classroom Paula Grace, Kaiser Permanente SU111 - Great Teams: What Does It Take and How Can HR Contribute? Howard Guttman, Guttman Development Strategies SU112 - Microsoft’s Answer to a Global Management Development Dilemma Julie Martin, Microsoft Corporation Mary Alida Brisk, Exemplary Performance SU113 - Getting People on Board for Change Curt Garbett, Spencer Johnson Partners SU114 - Resistance to Change: Capturing Its Energy for Success! Wes Siegal, Robert H. Schaffer & Associates Eric Marcus, The Marcus Group SU115 - Learning Well by Doing Good: Community Involvement-Based Action Learning Anne Knapp, Knapp& Associates Ruth Hafoka, GMAC ResCap SU116 - A Transformational Journey from Gettysburg Steven Wiley, The Wiley Group SU117 - Tapping into Partnerships to Strengthen Tuition Assistance Programs Sylvia Hamilton, Mary Caro, Thomas Edison State College SU118 - Delivering Effective Strategic Diversity Management Education Wendy Willow Wark, Inclusion Strategies SU119 - Measuring Project Management Performance: The Fundamentals in Creating an Effective Project Management Scorecard Debbie Crawford, PM College SU120 - Action Planning as a Performance Measurement and Transfer Strategy Holly Burkett, Evaluation Works SU121 - Four Key Ingredients to Teamwork and Performance Improvement at Work and at Home Marcey Uday-Riley, IRI Consultants to Management SU122 - Competencies that Count: Using HPI to Create Performance-Based Competency Models Mason Holloway, Platinum Performance Group SU123 - Beyond Time Management Mark Reynolds, Mission Control SU124 - Executive Coaching: Can You Afford an Uninformed Decision? Sue Lindgren, Ideal Coaching SU200 - What Got You Here Won't Get You There: Helping Successful Leaders Get Even Better Marshall Goldsmith, Marshall Goldsmith Partners LLC SU201 - Beyond E-Learning: New Approaches to Managing and Delivering Organizational Knowledge Marc Rosenberg, Marc Rosenberg and Associates SU202 - Performance Consulting 2.0: What's the Same and What's Different? Dana Robinson, Partners in Change SU203 - Change Is Good: 10 Tactics to Make It So Elaine Biech, Ebb Associates inc SU204 - Preparing Full Life Cycle Leaders the Satyam Way Ed Cohen, Satyam Computer Services Ltd. SU205 - Global Focus Panel: Link Between Learning and Performance Keiko Tsuchiya, Charlotte Mokoena, Telkom SA Ltd Jassim Hasan, Margarita Lozano Job, Excellens Peter Egger, Volkswagen Coaching Company SU206 - Identifying Solutions for Effective Individual and Team Onboarding Jeff Sandt, TrainUP; Maude DiVittis, ExecOnBoard LLC SU207 - Right from the Start: What Beginning Trainers Need to Know Sharon Bowman, Bowperson Publishing and Training SU209 - Facilitate Discussions with Impact! Jean Barbazette, The Training Clinic SU210 - Guiding the Journey from SME to Learning Facilitator Kathleen Edwards, CompassPoints SU211 - The Cognos Curriculum: Finding the Right Balance for a Blended-Learning System Colleen Armstrong,. Janice Cooney, Cognos Inc. SU212 - Managing Innovation: A Journey toward Organizational Change B. Kim Barnes, Barnes & Conti Associates Nelson Soken, Medtronic SU213 - Facilitating Change – Dare to Get Personal! Arne Gillert, Pepijn Pillen, Kessels & Smit, The Learning Company SU214 - How to Accelerate Your Managers’ Learning Antigoni Mallen, Expedia Kurt Hine, Paradigm Learning, Inc. SU215 - A Structured Approach to Leadership Development: Case Study of Chevron’s Leadership Program Beverly Momsen, John Schwenger, Chevron SU216 - Managing the Training Requirements Labyrinth from Sources To Learners Melissa Bassett, Perot Systems Government Services Allen White, UT-Battelle, LLC SU217 - Developing Valid Level 1 Evaluation Forms Ken Phillips, Phillips Associates SU218 - Case Study: How WellPoint Aligned Learning Strategies to Business Strategies…and then Evaluated for Optimal Business Impact Benjamin Cook, Acumen Learning Todd Harrison, WellPoint, Inc. SU219 - When the Bottom Line Is Human Life: Evaluating a National Health Care Program Dawn Campbell-Borland, Salus Global Corporation Lynette Gillis, Learning Designs Online SU220 - Optimizing Electronic Performance Support Systems Frank Nguyen, San Diego State University SU221 - Bottling Expertise: Using Cognitive Task Analysis to Specify Expert Problem Solving Deborah Stone, DLS Group, Inc SU223 - Kaikaku: Building Innovation Skills in Japan Etsuko Ogiso, Business Consultants, Inc. SU224 - ASTD Competency Study: A Pulse Check in 2007 William Rothwell, Rothwell & Associates, Inc. Naseem Sherwani, The Penn State Univeristy SU301 - E-Learning and the Science of Instruction Ruth Clark, Clark Training & Consulting SU302 - Casual Monday: Meeting the Demands of the New Talent Market Pat Schnee, Bob Lewis, University of Texas Professional Development Center SU303 - Beyond E-Learning: New Approaches to Managing and Delivering Organizational Knowledge Marc Rosenberg, Marc Rosenberg and Associates SU304 - Merging Two Cultures: Tribal Traditions and Casino Operations Jerry Moran, Ann Beinert, Mohegan Sun SU305 - WLP Scorecard: Why Learning Matters Ray Rivera, ASTD SU306 - Building a Partnership with the Public Workforce System C. Michael Ferraro, TRAINING SOLUTIONS, Inc. SU307 - Employee Retention Strategies: Learning and Development’s Vital Role in Keeping Great Talent Craig Taylor, American Management Association & TalentKeepers SU308 - Neurobics André Vermeulen, Neuro-Link SU309 - Critical Thinking Skills for Trainers Marjorie Treu, Team Fusion Lori Glander, Learning Leverage LLC SU310 - High Potentials: Who Gets In? Using EQ Interviewing as One Method to Screen Adele Lynn, The Adele Lynn Leadership Group SU311 - Using Job and Task Analysis in a Faster-Is-Better World Robert Calderon, ICF International Lannette Bailey, Texas Dept of Family Protective Services SU311 - Using Job and Task Analysis in a Faster-Is-Better World Walter Gragg, Texas Dept of Family Protective Services Lisa Abate, Texas DFPS SU312 - The Power of Voice: Using Vocalics to Influence and Persuade Ruth Sherman, Ruth Sherman Associates, LLC SU313 - Keeping Interactivity at the Center of Rapid Development Bryan Chapman, Chapman Alliance SU314 - Powership: A New Approach to Followership Ho Suk Lee, Shin Woo Jun, Jung Eun Ha, Samsung Everland SU315 - Leveraging Team Innovation to Achieve Organizational Change Steven Kowalski, Genentech, Inc. SU316 - Putting Out the Welcome Mat: New Leader Assimilation and Coaching Frances Weber, InterContinental Hotels Group Don Allen, ACSI, LLC SU317 - International Development Programs: New Issues, New Approaches Alfredo Castro, MOT International Programs SU318 - Operational Excellence That Supports World-Class Training Karen Barley, Corporate University Enterprise, Inc. Vikram Bector, Satyam Computer Services Limited SU319 - Practical Negotiating Skills for the Training Manager Thomas Gosselin, Tom Gosselin & Associates, Inc. Steven Myers, Philips Lighting Company SU320 - Designing Surveys the Actionable Way Cathy Missildine-Martin, Intellectual Capital Consulting SU321 - Verifying Capability to Perform: Designing and Developing Performance Tests Peter Hybert, PRH Consulting Inc. SU322 - Organizational Culture for Performance Consultants Joe Willmore, Willmore Consulting Group SU323 - Mastering Professional Networking: Turning Relationships into Lifelong Assets Neusa Hirota, Votorantim Industrial SU324 - Getting to the Heart of the Matter Dennis Matthies, Vervago SU325 - LeaderMind: Benefit More from Your Own Mind; Be Aware of the Power within You Deniz Senelt, ProAcademy Monday, June 2, 2008 M100 - Taking Talent Management Seriously Edward Lawler, Center for Effective Organizations, USC M101 - Community: The Structure of Belonging Peter Block, Peter Block, Inc. M102 - Crash and Learn: Eliminating the Mistakes that Kill Participation and Motivation! Jim Smith, Jr., JIMPACT Enterprises M103 - Zero to Sixty: Ramping Up Employees to Minimize Time to Productivity William Byham, Development Dimensions International M104 - Leaders as Teachers Joseph Toto, BD (Becton, Dickinson and Company) Ed Betof, University of Pennsylvania M105 - Global Focus Panel: Leadership Development Karlheinz Schwuchow, Center for International Management Studies Francis Wong, Hospital Authority, Hong Kong Alfredo Castro, MOT International Programs K. Jayshankar, Empowered Learning Systems M106 - Recognizing Career Contentment Jeffrey Garton, Career Contentment, Inc. M107 - Talent Sustainability: Orchestrators, Accelerators, and Influencers Michael Campbell, Center for Creative Leadership Roland Smith, Center for Creative Leadership M108 - How Companies, Leaders, Educators, Trainers, & HR Executives Contribute to the Building of a Nation’s Professionalism Mahmoud Khan, Human Resources & Organizational Consultant Chuck Albritton, The Professionals Institute M109 - Competency-Based Training James Trinka, FAA Gina Phillips, Tracie Carter, Nicole Franklin, Booz Allen Hamilton M110 - Right from the Start: What Beginning Trainers Need to Know Sharon Bowman, Bowperson Publishing and Training M111 - Keeping Interactivity at the Center of Rapid Development Bryan Chapman, Chapman Alliance M112 - Learning in the Virtual World of Second Life Anders Gronstedt, Gronstedt Group M113 - The Covert Barriers to Organizational Change Robert J. Marshak, American University M114 - Getting People on Board for Change Curt Garbett, Spencer Johnson Partners M115 - Unique Leadership for Your Unique Organization Julie Nielsen, ASTD Virginia Bianco, Strategic Performance Group M116 - Learning Well by Doing Good: Community Involvement-Based Action Learning Ruth Hafoka, GMAC ResCap Anne Knapp, Knapp& Associates M117 - Tapping into Partnerships to Strengthen Tuition Assistance Programs Sylvia Hamilton, Mary Caro, Thomas Edison State College M118 - Welcome to the Revolution: An HPI Implementation Case Study Szymon Kudla, JET Training Center Ltd M119 - Designing Surveys the Actionable Way Cathy Missildine-Martin, Intellectual Capital Consulting M120 - The Value of Learning Martyn Sloman, Chartered Institute of Personnel and Development M121 - Optimizing Electronic Performance Support Systems Frank Nguyen, San Diego State University M122 - Realigning Our Processes to Focus On and Achieve Performance Results Ron Stone, Center for Performance and ROI, Inc. M123 - How to Speak with Senior Leaders with Authority and Research Scott Blanchard, The Ken Blanchard Companies M124 - ASTD Research: An Overview of the State of the Industry and Other Recent Studies Mike Czarnowsky, Andrew Paradise, Jennifer Homer, ASTD M200 - Taking Talent Management Seriously Edward Lawler, Center for Effective Organizations, USC M201 - The Development Dialogue: The Critical Link to Engagement and Retention Beverly Kaye, Career Systems International M202 - Performance Consulting 2.0: What's the Same and What's Different? Dana Robinson, Partners in Change M203 - Community: The Structure of Belonging Peter Block, Peter Block, Inc. M204 - People Development: Implementing a Business-Aligned Strategy in Ireland Bernie Burke, AIB Bank M205 - Global Focus Panel: Talent Management Angel Cervantes, Grupo Banco Popular Chan Lee, Seoul National University Juan Pablo Ventosa, Epise Deniz Senelt, ProAcademy M207 - Needs Assessment Redefined: Using a Human Performance Improvement Approach Mimi Banta, Banta Training Services M209 - Untangling the Training Challenges (Challenges Galore) of a Nation Karthik KS, 24x7 Learning M210 - Evolutionary Development for DoD Training Patrick Wills, Ivan Teper, Sue Stein, Defense Acquisition University M211 - E-Learning in the Middle East Ahmad Al-Failakawi, Kuwait Institute for Scientific Research M212 - Evolutionary Management: Learning from Nature and Evolution for Organizational Development Klaus Otto, Dr. Otto Training & Consulting M213 - Telefónica University: The Changing Tool Antonio Rubio, Overlap Consultants M214 - Maximizing Performance by Creating an Innovative Workplace Culture Jonathan Halls, Talkshow Communication Ltd M215 - A Structured Approach to Leadership Development: Case Study of Chevron’s Leadership Program John Schwenger, Beverly Momsen, Chevron Corp M216 - Delivering Effective Strategic Diversity Management Education Wendy Willow Wark, Inclusion Strategies M217 - Learning in the Extended Enterprise: The MasterCard Way Ann Schulte, MasterCard; David Somers, Cornerstone OnDemand M218 - Success Case Evaluation Method®: From Training Partner to Business Partner Timothy Mooney, Advantage Performance Group Darell Provencher, Nike M219 - Action Planning as a Performance Measurement and Transfer Strategy Holly Burkett, Evaluation Works M220 - Performance Improvement the Coast Guard Way David Hartt, U.S. Coast Guard M221 - Inside Out: Understanding and Influencing Breakthrough Human Performance Alan Fine, InsideOut Development M222 - Kaikaku: Building Innovation Skills in Japan Etsuko Ogiso, Business Consultants, Inc. M223 - Sales Competency Roundtable Reza Sisakhti, Productivity Dynamics, Inc. Brian Lambert, ASTD M224 - CPLP Certification: The Time Is Now! Jennifer Naughton, ASTD M225 - Growing Leadership Competency Barbara Healy, People's United Bank Roger Evans, Lockheed Martin Corporation Kristoffer Kristensen, ClientSkills LLC M301 - Creative Training Techniques: 17 Ways to Increase the Impact of Your Training Bob Pike, The Bob Pike Group M302 - Forget What You Know About Instructional Design and Do Something Interesting! Michael Allen, Allen Interactions M303 - Show the Impact of Learning and Development: Techniques to Isolate the Effects of Programs Jack Phillips, ROI Institute M304 - Learning's Perfect Storm: Are We Ready? Charles Beckham, Karie Willyerd, Sun Microsystems, Inc. M305 - Community of Practice Roundtable: Public Sector Anthony Hill, Veterans Benefits Academy M307 - Excellence in Practice Award Winners Tao Heung Group Limited Handout MaineGeneral Health Handout Iva Au, Tao Heung Group Limited Mike Wilson, VitalSmarts Jim Gillece, AlliedBarton Security Services Janet Emery, DIRECTV Wendy Lee, Tao Heung Group Limited Patrice Putman, MaineGeneral Health Alex Wong, Tao Heung Group Limited M308 - Story Theater: Using Emotional Triggers to Enhance Learning Doug Stevenson, Story Theater International M309 - Using Improv Techniques to Teach Managers Recognition Skills Alexander Lamb, Insight Experience; Cindy Ventrice, Potential Unlimited M310 - Engaging New Employees Day One at the World’s Largest Retailer Scott Sutton, Wal-Mart Stores, Inc; David Dauman, Solutions House Heather Hetrick, Wal-Mart Stores, Inc. M311 - Guiding the Journey from SME to Learning Facilitator Kathleen Edwards, CompassPoints M312 - A Teachable Moment: Processing the Experience Michelle Cummings, Training Wheels M313 - E-Learning 2.0 for Personal and Group Learning Tony Karrer, TechEmpower, Inc. M314 - Offshore E-Learning: Cultural Challenges, Opportunities, and Solutions Andrea Edmundson, eWorld Learning, Inc. M315 - Raising the Bar on Culture Change: Taking a Giant Leap to Inclusion Judith Katz, Frederick Miller, The Kaleel Jamison Consulting Group, Inc. M316 - Accelerating the Transfer and Application of Learning Cal Wick, Andrew Jefferson, Fort Hill Company M318 - Nuts and Bolts: Building a High-Impact Learning Organization Josh Bersin, Bersin and Associates Frederick Goh, Caterpillar Inc. Cheri Alexander, General Motors Corp. Gwen Callas-Miller, Textron Inc. M319 - Building Business Acumen: What the CEO Wants You to Know Kevin Cope, Acumen Learning M320 - Improving Your Knowledge Tests: A Practical Short Course for Test Authors Jim Higgins, Censeo Corporation M321 - ROI: The Big Picture Patti Phillips, ROI Institute, Inc. M322 - West Meets East: Human Performance Improvement in Asia Donald Ford, Training Education Management, LLC Koko Nakahara, Instructional Design, Inc. Mario del Castillo, Institute of Training and Development Phyllis Liu-Ford, Toyota Financial Services M323 - Organizational Culture for Performance Consultants Joe Willmore, Willmore Consulting Group M324 - Living a Centered Life: Tools for Living and Working in Stressful Environments Thomas Crum, Thomas Crum Associates M325 - Moving Beyond One-to-One: Essential Tools for Coaching Teams with Impact Paul Sherman, Phillip Sandahl, Team Coaching International M326 - Copyright Basics for Learning Professionals Francine Ward, F. Ward & Associates Tuesday, June 3, 2008 TU101 - Putting Your Know-How Into Action Ken Blanchard, Richard Ruhe, The Ken Blanchard Companies TU102 - Evaluating Training Programs: The Four Levels Donald Kirkpatrick, University of Wisconsin TU103 - Zero to Sixty: Ramping Up Employees to Minimize Time to Productivity William Byham, Development Dimensions International TU104 - Proving the Business Impact of Leadership Development at Children's Healthcare of Atlanta Larry Mohl, Children's Healthcare of Atlanta TU105 - Generation Next: Developing the Next Generation of Sales Performers Tim Ohai, Growth & Associates TU107 - Talent Sustainability: Orchestrators, Accelerators, and Influencers Roland Smith, Michael Campbell, Center for Creative Leadership TU108 - Increasing Employee Engagement and Development Through Career Laddering Mack Thompson, Wyeth Pharmaceuticals TU109 - Use Your Noggin: Science to Make Your Presentations Brain-Friendly Spencer Kagan, Kagan Publishing and Professional Development TU110 - Building a Masterful Instructional Team for the Classroom Paula Grace, Kaiser Permanente TU111 - The Virtual Facilitator: Creating Interactive Online Learning Experiences Cynthia Clay, NetSpeed Learning Solutions TU112 - AT&T’s Approach to Maximizing Impact in the Virtual Classroom Howard Lewis, Integrated Performance Solutions Carmen Taran, AT&T TU113 - The Covert Barriers to Organizational Change Robert J. Marshak, American University TU114 - Influencer: The Power to Change Anything Joseph Grenny, VitalSmarts TU115 - Taking Your Leadership Pipeline Global: What Really Works! Ann Howard, Development Dimensions International TU115 - Taking Your Leadership Pipeline Global: What Really Works! Rich Wellins, Development Dimensions International TU116 - The Power of Peer Mentoring: Tools for Learning in the Connected Organization Aly McNicoll, Wendy Baker, New Zealand Mentoring Centre TU117 - The Training’s NOT the Thing: Getting Business Results from Training Carolyn Laughlin, Advantage Performance Group Debbe Ball, Holcim US TU118 - Welcome to the Revolution: An HPI Implementation Case Study Szymon Kudla, JET Training Center Ltd TU119 - A Meta-Analysis of the Meaning of Trainee Reaction Data Traci Sitzmann, Advanced Distributed Learning Co-Laboratory TU120 - Learning Evaluation: It's a Full-Time Job Michael Kasper, David Maciag, Health Care Service Corporation TU121 - HPI in Love with Informal Learning: Four Funerals and a Wedding? Jos Arets, Vivian Heijnen, Blue Note Consultants TU122 - You Have a Core Competency Model. Now What? Tom Karger, Valero Energy Corporation TU123 - Working with Consultants: Moving from Conflict to Partnership Charlene Zeiberg, Zeiberg Consulting Joanne Polichetti, Integrated Learning Solutions TU200 - The Evaporation of Classroom Training Allison Rossett, San Diego State University TU201 - Forget What You Know About Instructional Design and Do Something Interesting! Michael Allen, Allen Interactions TU202 - Change Is Good: 10 Tactics to Make It So Elaine Biech, Ebb Associates inc TU203 - Crash and Learn: Eliminating the Mistakes that Kill Participation and Motivation! Jim Smith, Jr., JIMPACT Enterprises TU204 - Leading the Learning Function Tamar Elkeles, Qualcomm Inc TU205 - Off-the-Chart Results: Successful Sales Training through a Blended Learning Solution Lorna Riley, Chart Learning Solutions Inc. James Jennings, Green Mountain Coffee Roasters TU207 - Running Interference: Getting the Learner to Touchdown Paul Donovan, Irish Management Institute John Townsend, Arran Creativity TU209 - Learning in a Frenzied World: Strategies for Grabbing Learners' Attention Lenn Millbower, Offbeat Training Howard Prager, Lake Forest Graduate School of Management TU210 - How Do Executives Really Evaluate Distance Training? Paul Hardt, Capella University TU211 - Learning in the Virtual World of Second Life Anders Gronstedt, Gronstedt Group TU212 - From Regulated Market to Free Market: How to Retain 11 Million Customers Macarena De la Puerta Domecq, ENDESA Juan Ruiz del Portal, OVERLAP Spain TU213 - Don't Swallow the Elephant Whole: A Competency Integration Case Study Lynne Daley, The Virginia Department of Transportation Jill Guice, VDOT TU214 - Are You a New Leader? Learn to Act Like One! Mary Jo Huard, Southwest Training Institute--Since 1988 TU215 - Using Multirater Assessments to Measure Emotional Intelligence and Leadership Behaviors in Middle Managers Denise Sawyer-Johnson, BMW of North America Benjamin Palmer, Genos Pty. Ltd TU216 - Lean Learning: How to Adapt the Successful Lean Concept to Learning Susan Bahl, Bahl Total Finn van Hauen, Scandinavian Training Design TU217 - Turkcell Academy's Journey from Training Department to Corporate University: Why We Do What We Do Feyzan Sayali, Turkcell Academy TU218 - Crossing the Great Training Divide: Program Development and the Four Levels James Kirkpatrick, SMR-USA Allison Wimms, Johns Hopkins HealthCare LLC TU219 - Asian Characteristics: Results of Evaluation in Japan, Korea, and China Shinichi Imaoka, Shinko Human Create Co., Ltd. Han Soo Kim, Expert Consulting, Inc. Kazuro Masuda, Shinko Human Create Co., Ltd. TU220 - Realigning Our Processes to Focus On and Achieve Performance Results Ron Stone, Center for Performance and ROI, Inc. TU221 - HPI as a Management Model at Saudi Aramco Oil Company Dennis Mankin, Platinum Performance Group & Outcome Systems, Inc. Kent Christensen, Saudi Aramco Geri Lopker, Geri Lopker & Associates TU222 - "No": The Most Effective Word for Managing Your Workload Kathleen Barton, Kathleen Barton Presentations TU223 - Practical Applications of the Five Dysfunctions of a Team Model Jeff Gibson, The Table Group TU224 - Identify, Train, Appoint: A Performance-Based Approach to Manager Precertification Douglas Dillon, Kohler Co. TU301 - Creative Training Techniques: 17 Ways to Increase the Impact of Your Training Bob Pike, The Bob Pike Group TU302 - The Development Dialogue: The Critical Link to Engagement and Retention Beverly Kaye, Career Systems International TU303 - Jolt Participants into Awareness and Action Sivasailam Thiagarajan, Workshops by Thiagi, Inc. Tracy Tagliati, Mercury Insurance TU304 - Scorecards: Using Strategy Mapping to Link Education to Organization Outcomes Daniel McLinden, Rebecca Phillips, Cincinnati Children's Hospital Medical Center TU305 - Community of Practice Roundtable: Financial Services Pam O'Shea, Performance Insights John Majeski, JPMorgan Chase Cheryl Cornell-Powers, Cheryl Cornell-Powers Corp and Prof Training Al Nishimoto, First Hawaiian Bank Chris Hagan, AIG United Guaranty TU307 - Excellence in Practice Award Winners Catholic Healthcare Partners Handout Deborah Torain, Center for Creative Leadership Becky Livingston, KPMG Vithya Ramadoss, KPMG Lynne Zappone, InterContinental Hotels Group Eileen Walsh, KPMG Davida Sharpe, Center for Creative Leadership Jon Abeles, Catholic Healthcare Partners Heather Maitre, KPMG Joey Lynn Monaco, KPMG Dan Sweiger, InterContinental Hotels Group Poornima Prasad, Infosys BPO Ltd TU308 - The iTeam: Using Technology to Build Teams John Chen, Geoteaming TU309 - The Hat Exercise: A Diversity Simulation Ronald Adderley, ProGroup, Inc. TU310 - Try Before You Apply: Sheetz's Realistic Job Preview Case Study Dave Colaizzi, Five Star Development, Inc. George DePetro, Sheetz, Inc. TU311 - Overcoming Staffing Challenges in a Global Learning Environment Lorianne Konerza, Duke Yaguchi, IBM Corporation TU312 - Designing Leadership Development to Bridge the Generation Gap: Pitfalls and Practical Lessons Geri Lopker, Geri Lopker & Associates TU313 - Learning 2.0: Mobile, Rapid, Immersive, Collaborative, and Non-Formal Lance Dublin, Dublin Consulting TU314 - Why Your Brain Loves Video Games & the Implications for E-Learning Julie Dirksen, Minneapolis College of Art and Design (MCAD) TU315 - Leveraging Team Innovation to Achieve Organizational Change Steven Kowalski, Genentech, Inc. TU316 - Leadership, Disney Style Lisa Spahn, Disney Institute TU317 - Developing Managers to Enhance Employee Engagement Charlotte Mokoena, Telkom SA Ltd TU318 - Collaboration is VITAL: How (and Why) to Build a Network Rebecca Bodrero, Concurrent Technologies Corporation TU319 - Building Business Acumen: What the CEO Wants You to Know Kevin Cope, Acumen Learning TU320 - Training Impact Evaluation that Senior Managers Believe and Use Robert Brinkerhoff, Western Michigan University TU321 - ROI: The Big Picture Patti Phillips, ROI Institute, Inc. TU322 - Delivering Business Results as an Internal Consultant: A Case Study Thomas LaBonte, Workplace Performance, LLC Kathleen Schulz, Sandia National Laboratories TU323 - New Pathways to Develop Coaching Skills John Zenger, Zenger \| Folkman TU324 - Copyright Basics for Learning Professionals Francine Ward, F. Ward & Associates Wednesday, June 4, 2008 W101 - Putting Your Know-How into Action Richard Ruhe, Ken Blanchard, The Ken Blanchard Companies W102 - Evaluating Training Programs: The Four Levels Donald Kirkpatrick, University of Wisconsin W103 - Rev Up Your Accelerated Learning Techniques Adrian Cottin, PCO's International W104 - Formal vs. Informal Learning: Is the Course Dead? David Shoemaker, eCornell W105 - A Federal Family Portrait: Boomers Passing the Torch to Gen X/Y Andrew Krzmarzick, USDA Graduate School W106 - The Power of Voice: Using Vocalics to Influence and Persuade Ruth Sherman, Ruth Sherman Associates, LLC W107 - Applying HRD Fundamentals for a Successful Work-Life Balance Strategy Michelle Sterling, Building B Solutions W108 - Managing the Learning Organization: Internal and External Case Study Dick Handshaw, Handshaw, Inc. Heather Fausnaugh, TIAA-CREF W109 - Captive to Interactive: Transforming Resistant Learners Marc Levine, The Mulvaney Group Laura Arellano, Meta Logia W110 - Running Interference: Getting the Learner to Touchdown Paul Donovan, Irish Management Institute John Townsend, Arran Creativity W111 - Immersive E-Learning Simulations for Wachovia Customer Service Training Jennifer Jageler, Wachovia Corporation Ben Hughes, Allen Communication Learning Services W112 - Why Your Brain Loves Video Games & the Implications for E-Learning Julie Dirksen, Minneapolis College of Art and Design (MCAD) W113 - Putting Teeth into Change Leadership: What Every Changing Organization Must Do Pete Pande, Pivotal Resources, Inc. Nicole Mills, BP (British Petroleum) W114 - Blockages to Organizational Change in China Mark Pixley, LEADERSHIP INC W115 - Are You a New Leader? Learn to Act Like One! Mary Jo Huard, Southwest Training Institute--Since 1988 W116 - Putting Out the Welcome Mat: New Leader Assimilation and Coaching Don Allen, ACSI, LLC Frances Weber, InterContinental Hotels Group W117 - The Training’s NOT the Thing: Getting Business Results from Training Carolyn Laughlin, Advantage Performance Group Debbe Ball, Holcim US W118 - High- and Low-Stakes Training in High-Stakes Organizations: Lessons from Medicine Constance Filling, College of American Pathologists Rebecca Phillips, Cincinnati Children's Hospital Medical Center W119 - The Success Case Method at Work: VELUX Corporation Conny Bauer, ImpactResearch Niels Espersen, VELUX A/S W120 - Learning Evaluation: It's a Full-Time Job David Maciag, Michael Kasper, Health Care Service Corporation W121 - You Have a Core Competency Model. Now What? Tom Karger, Valero Energy Corporation W122 - "No": The Most Effective Word for Managing Your Workload Kathleen Barton, Kathleen Barton Presentations W123 - Creating Executive Presence: Communicate with Confidence® in the C-Suite Dianna Booher, Booher Consultants, Inc. W200 - The Evaporation of Classroom Training Allison Rossett, San Diego State University W201 - Casual Monday: Meeting the Demands of the New Talent Market Pat Schnee, Bob Lewis, University of Texas Professional Development Center W202 - Optimizing Your Work-Life Balance Michael Dunphy, Mike Dunphy Enterprises W203 - Show the Impact of Learning and Development: Techniques to Isolate the Effects of Programs Jack Phillips, ROI Institute W204 - Hardwiring Healthcare Excellence: The Journey Begins with World-Class Leaders Nadine Wethington, Inova Health System Colleen Thornburgh, Studer Group W205 - Executive Development: Findings From ASTD & BAH’s Recent Study Andrew Paradise, ASTD Brenda Worthen, Booz Allen Hamilton Inc. Mike Czarnowsky, ASTD W206 - Assessment as a Catalyst for Aligning Development to Business Needs John Jones, Vangent, Inc. Rena Sokol, W209 - Training "Power Hours": An Informal Approach to Management and Leadership Training Lisa Haneberg W210 - Use Your Noggin: Science to Make Your Presentations Brain-Friendly Spencer Kagan, Kagan Publishing and Professional Development W211 - The Virtual Facilitator: Creating Interactive Online Learning Experiences Cynthia Clay, NetSpeed Learning Solutions W212 - T & D's Role in Guiding Change Chris Edgelow, Sundance Consulting Inc. W213 - Developing a Learning Culture for High Performance Evgeny Dotsenko, Training Institute Sergey Gremushkin, Nestle Food LLC W215 - Building Resilient Leadership: A Model of Client and Vendor Collaboration Suri Surinder, Suri Surinder is Verizon Communications Dean Becker, Adaptiv Learning Systems W216 - Capturing Knowledge: Know What You Know, Know What You Don’t Camille Tchoi, The Educe Group W217 - Intercultural Intelligence®: The Key Component for Successful Global Virtual Teams Paolo Nagari, Intercultural Group W218 - Crossing the Great Training Divide: Program Development and the Four Levels James Kirkpatrick, SMR-USA Allison Wimms, Johns Hopkins HealthCare LLC W219 - Measurement and Improvement through a Quality Service Program in an Insurance Company Rodrigo Lara Fernandez, Mas Consultores ltda. Magdalena Gili, Mas Consultores W220 - Evolution Is the Next Work Revolution: Are You Prepared? Patricia DiVecchio, International Purpose LLC W221 - Staying Away from the Dark Side: Developing Political Savvy Nan Russell, MountainWorks Communications W222 - Performance Out of Chaos: Lessons from Navy SEAL Training Carl Czech, Josh Butner, Naval Special Warfare Center W301 - Training Impact Evaluation that Senior Managers Believe and Use Robert Brinkerhoff, Western Michigan University W303 - Jolt Participants into Awareness and Action Tracy Tagliati, Mercury Insurance Sivasailam Thiagarajan, Workshops by Thiagi, Inc. W304 - Changing the Landscape: Executive Development at MasterCard Rebecca Ray, MasterCard Worldwide W307 - Excellence in Practice Award Winners Farmers Insurance Group Handout SumTotal Handout Nilüfer Degirmenci, Global Bilgi Alka Mitra, Reliance Industries Limited, Patalganga Manufacturing Division Jim Harwood, Farmers Insurance Group Tuba Kara, Global Bilgi John Hinds, Dawn Cassidy, SumTotal Systems W308 - These Are a Few of My Favorite Games Doni Tamblyn, HumorRules LLC W309 - An Innovative Kick in the Pants: Unlocking Creativity and Innovation for You and Your Business Dave Lewis, Simon Bray, What If Innovation W311 - Informal Learning: Are We Missing a HUGE Opportunity? Bob Mosher, LearningGuide Solutions US W312 - Using Learning Styles to Create Training That Sticks Jeanine O'Neill-Blackwell, 4MAT 4Business W313 - Serious Learning with Serious Games Anne Derryberry, I'm Serious.net W315 - Shared Governance: Decision Making from the Point of Service Outward Lisa Goren, Legacy Health System Vinitia Mathews, Marlis Miller, Legacy Health System W316 - Developing Business Acumen in Leaders and Managers Ted Prince, Perth Leadership Institute W317 - Successfully Understanding and Managing the Four Generations in Today’s Workplace Tony Cocove, USPTO Patent Training Acedmy W318 - Collaboration is VITAL: How (and Why) to Build a Network Rebecca Bodrero, Concurrent Technologies Corporation W319 - Color Me Red: Training Programs as Brand Assets Nurit Barnea, DOOR Training & Consulting W319 - Color Me Red: Training Programs as Brand Assets David Perrotta, Vodafone W320 - Improving Your Knowledge Tests: A Practical Short Course for Test Authors Jim Higgins, Censeo Corporation W321 - Implementing Objective Mapping: Linking Learning, Performance Change, and Business Results Lynn Schmidt, Countrywide Financial Corporation Toni DeTuncq, THD & Company W322 - Leading Companies of San Diego Michael Slatoff, Michael Fleming Jr, IBS Interprit Garry Ridge, WD-40 Ina Federal, Mailboxes, Inc. W323 - How Social Networking Affects Training and Performance: A Case Study Ray Jimenez, Vignettes for Training, Inc. W324 - What No One Tells You about Becoming an Independent Consultant C. Michael Ferraro, TRAINING SOLUTIONS, Inc. Christine Gatti, CRG Associates Julie Straw, Inscape Publishing Barbara Stennes, Resources Unlimited Sharon Wingron, Wings of Success LLC W325 - Barriers to Training Implementation: They're Just Criminal! Parimal Gandhi, Academy of Human Excellence